Contact Us
We’re here to help with every question, request, and custom need—whether you’re asking about our seasonal wreath collections, tracking an order, or dreaming up a one-of-a-kind custom wreath for your home or event. Reach out to us in the way that’s most convenient for you, and our team will respond promptly with friendly, professional support.
Get in Touch Directly
For the fastest response, we recommend reaching out via email—our team typically replies within 24 hours on business days.
Email: tf94.01@gmail.com
Phone: +86 15662605783 (Monday–Friday, 9:00 AM – 6:00 PM, UTC+8)
Online Chat Support
Need immediate assistance? Click the “Live Chat” button in the bottom right corner of our website during our business hours. Our customer service team is ready to answer your questions about products, orders, shipping, and custom designs in real time.
Social Media
Connect with us on social media for the latest updates, seasonal styling tips, and behind-the-scenes peeks at our wreath crafting process. We love hearing from you—feel free to send us a direct message!
Instagram: iris77441
Facebook: Horizex LLC
Tik Tok: tf9400101zj
Custom Design Inquiries
Looking for a custom wreath for a wedding, event, or special gift? Send us an email with your vision—include details like preferred colors, themes, size, and any special elements you’d like, and we’ll work with you to bring your idea to life.
Shipping & Order Questions
For questions about order status, shipping times, tracking information, or returns, please include your order number in your message to help us assist you more quickly.
We value your feedback and your trust—and we’re committed to making sure every interaction with [Your Wreath Company Name] is as warm and welcoming as our wreaths. Thank you for reaching out—we can’t wait to connect with you!